24/7 Support and Information Hotline

HelpLine specialists are trained in the ‘art of listening’ and have over 4,000 community resources at their fingertips to help you through your situation.

Anything. Our specialists offer non-judgmental emotional support and problem solving around issues such as:

• Sexual assault
• Financial stress
• Domestic violence
• Loneliness
• Abuse
• Family issues
• Depression
• Suicide
• Grief & loss
• Mental health or substance use issues
• No concern is off limits

Our specialists are trained to treat each caller or texter with respect and dignity. The specialist will typically work with you to:

1. Develop an understanding of your particular situation
2. Work with you to explore possible options
3. Assist you in figuring out next steps

We won’t tell you how to solve your problem but we’ll help look at options with you and guide you to the right one. We are also glad to provide referrals to professional counseling agencies who can work with you on ongoing challenges. Our services can offer compassion, empathy, and help with day to day coping ideas during tough times and we are here 24 hours a day, 7 days a week.

Yes, referrals for support groups, counseling, basic needs like food, shelter, clothing, and much more are also available.

HelpLine serves eight counties in North Central Ohio: Delaware, Morrow, Crawford, Wyandot, Union, Logan, Shelby and Miami. If you live outside of our service area, we can help and connect you with the immediate support and resources in your area. Our priority is to get people in crisis the right help. To learn what crisis line serves your area, you can:

• Call 2-1-1 for help or visit www.211.org 
• Text HOME to 741 741 to connect with a crisis counselor at Crisis Text Line
• Call 1-800-273-8255 for the National Suicide Prevention Lifeline (provides 24/7, free and confidential support for people in distress, prevention and crisis resources)
• Call 1-800-488-7386 or text START to 678-678 or click here to chat with The Trevor Project (for LGBTQ youth)
• Call 1-800-799-7233 or text LOVEIS to 22-522 to connect with The National Domestic Violence Hotline (support survivors of domestic violence or abuse)
• Call 1-800-656 HOPE (4673) to connect with the RAINN National Sexual Assault Hotline
• Call the NAMI Helpline at 1-800-950-NAMI or text NAMI to 741741
• Contact Mental Health America to find local counselors, take screenings or for general mental health information.