Careers
Join our team at HelpLine to transform lives and reshape what hope, help and healing looks like in our communities. We invite you to bring your bold personality, brilliant ideas, and beautiful hearts as we work to make a difference. Below are our current openings:
Hotline Specialist
This position is passionate about helping people in their most critical moments. As a Hotline Specialist with HelpLine, you will provide 24/7 support, connection, and advocacy to individuals navigating crisis, emotional distress, or urgent needs. Serving as the first point of contact for our 211 Information & Referral, 988 Suicide & Crisis Lifeline, and other crisis hotlines; you will listen with empathy, assess needs, de-escalate crises, and connect community members to life-saving resources such as shelter, food, behavioral health care, or victim support services
Crisis Engagement Coordinator 1
This position plays a vital role in assisting individuals referred to our program by conducting caring contact follow-up calls, texts, and emails. In this position, you will help individuals navigate their toughest moments with empathy and support through active listening and de-escalation strategies.
HelpLine provides competitive salaries and excellent benefits. We are an equal opportunity employer/provider.
Internships
HelpLine fills internship positions year-round with motivated, compassionate students who are interested in gaining experience and exposure to non-profit health and human services. We offer a variety of internships for students with majors in psychology, counseling, marketing, social work, public health and policy. For more information about our internship program, plase contact HR Director, Rosalind Scott, at rscott@helplinedelmor.org