Mission & Values

Our Vision

A thriving community where members experience help, hope, and healing.

Our Mission

The mission of HelpLine is to support and strengthen the emotional health and wellness of the community through empowering, educating, and connecting.

Core Values:

Connecting the Community
Understand and meet the expectations of those we serve by connecting them to the right resources.

Being Inclusion and Respectful
Value everyone’s background, unique contributions, and perspectives. Build diverse, highly skilled teams that reflect the community.

Provide access to accurate, comprehensive information and training, invest in the continued growth and development of highly competent professionals.

Communicate in a truthful, timely way that affirms relationships and builds trust.

Support local non-profits by referring and placing volunteers to strengthen their ability to enhance the quality of life in our community. Partner with our staff to support the causes they are passionate about; dedicate time to serve collectively as an agency.

Give people the tools to determine how to move forward; affirm the value and voice of all people in creating healthier futures.

Commit to the highest standards of quality, integrity and the ethics of confidentiality, fairness, and a non-judgemental approach.