• 2021 Guardians for Good Awards Celebration
  • 24-hour Crisis Hotline & Textline
  • About Us
  • Agency Publications
  • Amazon Smiles
  • Annual Report
  • Calendar
  • Community Connectedness Award
  • Community Resources
  • Contact Form
  • COVID19
  • Crisis Engagement Coordination Program
  • Crisis Services
  • Donate
  • Donate Now
  • Donations TEST
  • Donors
  • Employees Only
  • Employer Match
  • Enroll Your Kroger Card
  • Estate Planning
  • FAQs
  • Get Involved
  • Giving Guide
  • GSGConference
  • Guardians for Good
  • Guardians for Good Award
  • HelpLine 50
  • HelpLine Annual Meeting
  • HelpLine Brand Standards
  • HelpLine Recognizes National 2-1-1 Day, Encourages Use to Navigate Community, Social and Health Services
  • HelpLine WORKS: Consumer Stories
  • HelpLine50
  • Home
  • In This Together
  • Join Our Mailing List
  • Mail or In-Kind Donation
  • Mental Health Awareness Month
  • Mission & Values
  • Nomination Form
  • Online Directory
  • Other Ways to Give
  • Our Services
  • Prevention Programs
  • QPR
  • Recurring Donation
  • SAAM
  • SecondaryTraumaRetreat
  • SOC Registration
  • SOC Training
  • SOS Advocacy
  • Suicide Prevention
  • Suicide Prevention Walk
  • Support HelpLine
  • Support the Levy
  • Survivor Stories
  • Thank Goodness I’m Female (TGIF)
  • The Red Flag Campaign
  • Training
  • Training & Prevention
  • Volunteer
  • Why Call HelpLine – Gallery
  • Board of Directors
  • HelpLine Team
  • Sexual Assault Response Network (SARN)
  • 2-1-1/Information and Referral (I&R)
  • Careers
  • Connections Volunteer Center
We are the go-to for supporting and empowering change in our community.
facebook
rss
twitter
youtube
email
  • Home
  • In Crisis? Need Help?
  • About Us
    • HelpLine Team
    • Careers
    • Agency Publications
    • HelpLine WORKS: Consumer Stories
    • Guardians for Good
      • Guardians for Good Award
    • HelpLine Brand Standards
  • Our Services
    • Crisis Services
      • 24-hour Crisis Hotline & Textline
      • Suicide Prevention – GET HELP
      • Crisis Engagement Coordination Program
      • Survivors of Suicide (SOS) Advocacy
      • Sexual Assault Response Network (SARN)
    • Community Resources
      • 2-1-1/Information & Referral
      • Online Directory
      • Connections Volunteer Center
    • Training & Prevention
      • Suicide Prevention
      • Violence Prevention
  • Volunteer
  • News
    • News
    • HelpLine Blog
    • Calendar
  • Contact Us
  • DONATE
    • Guardians for Good
      • Guardians for Good Award

HelpLine WORKS: Susan’s Story

December 16, 2015
by HelpLine of Delaware and Morrow, Counties, Inc.
Consumer, Consumer Stories, crisis, HelpLine WORKS!, hotline, support, Testimonials
0 Comment

HelpLine of Delaware and Morrow Counties, Inc. 24/7 hotline provides immediate, skilled, and nonjudgmental help in restoring well-being for those experiencing a life crisis. HelpLine specialist are trained in the ‘art of listening’ and have over 4,000 community resources at their fingertips to help callers. Specialists offer emotional support and problem solving around issues such as: sexual assault, financial stress, domestic violence, child and elder abuse or neglect, depression, suicide, grief and loss, mental health issues and many MORE.

HL WORKS IMG

“HelpLine has always been there for me – I have been using the hotline as a resource for years. I feel like the staff at Helpline care and want to listen to what I have to say! Sometimes the most important thing any one person can do is to be a sounding board, a good listener that you can bounce ideas off of or turn to for resources and ideas.

It’s good to have a resource like HelpLine to turn to when you need to get things off your chest that family or friends won’t know how to deal with. Not only has HelpLine actually listened to me but they have also guided me to consider practical solutions that I have found very helpful for me in a number of life problems.

One thing I have struggled with over the years was to stay employed, I would call in and say “I’m really struggling to go into work because it is stressful, frustrating and demanding.” Talking with HelpLine staff gave me the encouragement to keep going back. It has also been helpful in care-giving of my children and grandchildren – 3 children and 7 grandchildren. The stress of being a single parent was a huge challenge to deal with. Calling the hotline allowed me to keep things together while I was in a challenging relationship.

HelpLine gave me the support I needed while I pursued mental health counseling, which took a significant amount of time to set-up through my insurance. They have been a source of support through all my individual struggles and challenges. HelpLine’s hotline has remained a constant neutral, good listening resource while I have worked through repeated emotional difficulties. I believe that the people that work and volunteer for the hotline genuinely care about people and I’m grateful for all the ways HelpLine has stood by me through the years. Thank you.” – Susan, a Hotline consumer

Tweet
Pin It
About the Author
Social Share

Leave a Reply Cancel reply

*
*

 

Connect Online

Need to talk? In crisis?

Call 740.369.3316 or 419.947.2520 or 1.800.684.2324, 24 hours a day, 7 days a week to talk with a LIVE information and support specialist.
NEW! Text "helpline" to 898211 for help via text.*

Need Resources or Information? Call 2-1-1 or 800.684.2324 or search our free online database CLICK HERE TO SEARCH NOW!

*Standard msg & data rates may apply.Text STOP to opt-out. For end user privacy terms and conditions of texting with 898211, go to: www.preventionpaystext.com/policies. Powered by PreventionPays Text.

Search our site


Training & Events

Click to see training opportunities and upcoming events!

We want your feedback!

Complete a quick online Customer Service Satisfaction (CSS) survey HERE

Connecting our community…

The mission of HelpLine is connecting people to support, information & resources.Read about the work we do in our 2020 Annual Report - CLICK HERE
READ MORE FROM THE HELPLINE BLOG - CLICK HERE

Our Partners

  • sp logo
  • DCHA
  • Unitedway DelCo
  • Print
  • DSPC
  • Delaware County Foundation
  • AIRSAccLogo02
  • Women’s Fund of Central Ohio Logo – White Bckgrnd
©2021 HelpLine - All rights reserved.
24/7 LIVE Crisis Hotline: 740.369.3316 or 419.947.2520 or 1.800.684.2324