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If you need assistance finding food, mental health support or other essential services, dial 2-1-1, 740-369-3316 or 419-947-2520 or text helpline to 898211 and a Certified Resource Specialist will help to locate available resources in your area. As an essential service, HelpLine will remain open however all in-office visits will be by appointment only to comply with the Ohio Stay at Home Order.  

The COVID-19 pandemic in the United States is evolving rapidly as more becomes known about the virus, how it is spread, and how it effects people. For the most accurate and timely information, visit the Center for Disease Control and Prevention website, Ohio Department of Health’s website or refer to your local health department (see numbers below): 

Ohio Coronavirus (COVID-19) Hotlines and Health District Information:


If you are experiencing a medical emergency, call 9-1-1 immediately. For non-emergencies and community resources, dial 2-1-1.

Use the CDC COVID-19 Symptom Checker here if you or someone you are caring for is experiencing symptoms.

Mental Health and Crisis Resources

The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people and communities. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Everyone reacts differently to stressful situations. Visit this CDC page to learn more about things you can do to support yourself and your loved ones. If you need to talk to someone, these resources are confidential and available for free 24/7:

  • Call 2-1-1 to reach a HelpLine certified resource specialist to provide information and referrals for local resources including emergency assistance, immediate and long-term advocacy for sexual assault survivors, those struggling with suicidal ideation and mental health support
  • Call 1-800-684-2324 or text helpline to 898211 to talk with the HelpLine Support and Information Text Line 
  • Call 1-800-273-8255 for the National Suicide Prevention Lifeline (provides 24/7, free and confidential support for people in distress, prevention and crisis resources)
  • Call 1-800-488-7386 or text START to 678-678 or click here to chat with The Trevor Project (for LGBTQ youth)
  • Call 1-800-799-7233 or text LOVEIS to 22-522 to connect with The National Domestic Violence Hotline (support survivors of domestic violence or abuse)


If you are looking for guidance about how to respond as a school administrator, non-profit or faith-based organization staff member, business owner, or event planner, the CDC has provided detailed information for different sectors here

Food Pantries, Medical/Mental Health, Substance Use, and Other Assistance
Serve as a Volunteer During COVID-19

Visit Connections Volunteer Center for urgent volunteer needs during COVID-19.  The list below also features contacts for agencies who are actively seeking volunteers. Please contact the agency prior to showing up to volunteer. 


Donate during COVID-19

Visit the following special funds created to assist in the community response to this pandemic. Your donation will support local nonprofit organizations who are working to help vulnerable people and households as result of the virus:

Coronavirus FAQs and Checklist (provided by ODH and CDC)


For the Ohio Department of Health News and Announcements, click here