We are the go-to for supporting and empowering change in our community.

Crisis Engagement Coordination Program

The CEC program offers Delaware and Morrow County residents of all ages ongoing support by phone and text for individuals and families experiencing a crisis or emergency situation. CEC can also assist residents who need access to mental health and alcohol or drug treatment. 


  • The CEC program is free and no insurance is required.
  • Confidential support 24/7
  • Person-centered focus with client-driven goals for personalized care 


  • Residents will receive a call from 1-800-684-2324 within 48 hours of contact.
  • Four (4) attempts at contact will be made including a mailed letter.
  • De-escalation in crisis situations to avoid hospitalizations and law enforcement involvement
  • Identify treatment options
  • Share community resources 
  • Provide access to priority mental health and alcohol/drug intake appointments
  • Complete treatment referrals 
  • Advocate for treatment needs   
  • Seek solutions to treatment barriers