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HelpLine Recognizes National 2-1-1 Day, Encourages Use to Navigate Community, Social and Health Services

Delaware, OH – Sunday, Feb. 11, 2018 is National 2-1-1 Day and in recognition of the community resource number, HelpLine encourages use of 2-1-1 which connects 94% of Ohio’s population to critical health, community and social services and information.  

Sponsored by the United Way, 2-1-1 is the free, confidential referral and information service available 24 hours a day, seven day a week. Trained community resource specialists work with callers to analyze what services are needed and available to them and, provides a direct connection.

In FY 2017, HelpLine responded to 14,562 callers from Delaware, Logan, Morrow, Shelby and Union counties. More than 31,000 needs were identified with the top reasons for calls to 2-1-1 including mental health services, rent or utility assistance and general information support. 

“We raise awareness during 2-1-1 day to ensure people can find help they need, when they need it,” said Mary Damico, Information and Referral Director, HelpLine. “Community, government and social service agencies often change programming and information to meet the evolving needs of the community. 2-1-1 maintains a comprehensive, up-to-date database providing an easy starting point – helping callers save time.”

As the first agency in the State of Ohio to launch the 2-1-1 service, HelpLine remains committed and continues to support the program because of its impact on thousands of residents within its five-county service area. Damico said that in this past year, HelpLine community resource specialists provided more than 18,430 referrals to community, government and human services were provided to callers.  

“For many, the help received through 2-1-1 has helped to thwart a full-blown crisis,” said Damico. “Having an easy to remember three-digit phone number makes a difference when you don’t know where to start.” 

Residents should always call 9-1-1 for a life-threatening emergency, when a property is in danger or a crime is in progress that requires the police, fire or paramedic services.

To access free community, social and health services, dial 2-1-1 or 1.800.684.2324. For online access, visit our free, online information database at www.helplinedelmor.org.

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About HelpLine

HelpLine is a private, non-profit organization that provides 24-hour, crisis, support, & information about community services via hotline and texting; sexual assault advocacy; suicide and violence prevention education; and a volunteer center. Committed to connecting people to knowledge, support, and resources, HelpLine facilitates stability and self-sufficiency through linkage to services, crisis management, and mental health related and violence prevention education.

HelpLine is a contract provider of the Delaware-Morrow Mental Health and Recovery Services Board and partially funded by SourcePoint. A United Way Partner, HelpLine is accredited by the American Association of Suicidology, National Alliance of Information & Referral Systems and certified by the Ohio Department of Mental Health and Addiction Services. For more information, please visit: www.HelpLinedelmor.org.

About 211

2-1-1 is a free, confidential referral and information service that connects people from all communities and of all ages to a specialist who will help you find local health and human services, 24 hours a day, seven days a week. Information provided through 2-1-1 includes:

  • Basic human needs resources (food banks, clothing, shelters, rent assistance, utility assistance, foreclosure assistance);
  • Physical and mental health resources (health insurance programs, Medicaid, Medicare, maternal health, children’s health insurance programs, medical information lines, crisis intervention, support groups, counseling, addiction prevention and rehabilitation);
  • Work support (EITC & tax preparing assistance, reentry for ex-offenders, financial assistance, job training, transportation assistance, education programs, veteran services);
  • Supports for older Americans and persons with disabilities (adult day care, congregate meals, Meals on Wheels, respite care, home health care, transportation, homemaker services);
  • Children, youth and family supports (childcare, after school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services).
  • Volunteer Opportunities


Contact:
Tamika Vinson, Marketing and Development Director HelpLine
P:  740.363.1835, ext. 305
F:  740.369.0358
E:  tvinson@helplinedelmor.org
W: helplinedelmor.org

News & Updates

Delaware Suicide Prevention Coalition to Host 10th Annual Suicide Prevention Walk on Sept. 11

August 13, 2021
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Delaware, Ohio – The 10th Annual Suicide Prevention Walk, hosted by the Delaware Suicide Prevention Coalition, will take place on Saturday, Sept. 11, 9 a.m. to noon at the “Jaywalk” on Ohio  Wesleyan University’s campus.  Under the annual theme of hope, awareness and change, this year’s walk will focus on offering a safe environment for p
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Connections Volunteer Center Launches “Get Connected” Online Platform to Connect Volunteers, Organizations

June 10, 2021
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Delaware, Ohio – Connections Volunteer Center (Connections), a program of HelpLine, announced today the launch of “Get Connected,” a new interactive platform that lets volunteers directly connect with and support community organizations.  In an effort to create a streamlined way for volunteers to find community needs, Connections received a gr
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Connections Volunteer Center Celebrates 25 Years of Service

May 06, 2021
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Connections Volunteer Center Celebrates 25 Years of Service! Delaware, Ohio – Connections Volunteer Center (Connections), a program of HelpLine, is celebrating 25 years of service to the Delaware County community. Founded in 1996 through a grant provided by the United Way of Delaware County and SourcePoint (then Council for Older Adults), Connectio
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HelpLine Awarded Women’s Fund Grant for Thank Goodness I’m Female (TGIF) Leadership Cohort

March 31, 2021
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HelpLine recently received a 2021 Women’s Fund of Central Ohio grant for the second consecutive year for the Thank Goodness I’m Female (TGIF) Leadership Cohort. The TGIF Leadership Cohort is a skills building leadership group for high school students identifying as girls. The cohort is based around a “you can’t be what you can’t see” model, pr
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HelpLine Promotes the Importance of Believing Survivors During Sexual Assault Awareness Month in April

March 31, 2021
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HelpLine Promotes the Importance of Believing Survivors During Sexual Assault Awareness Month in April Delaware, OH – April is Sexual Assault Awareness Month (SAAM) and HelpLine Sexual Assault Response Network (SARN) is promoting the message, “Start by Believing” (SBB), through providing education on appropriate responses to sexual assault dis
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Make A Difference Delaware County Volunteers Show Care, Compassion Despite COVID-19

December 28, 2020
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Make A Difference Delaware County Volunteers Show Care, Compassion Despite COVID-19   More than 400 volunteers participated in Make A Difference Delaware County (MDDC) – the largest single day of volunteering in Delaware County. Sponsored by Connections Volunteer Center, MDDC is a two-time national award-winning event and is in its 14th
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Sages and Seekers Intergenerational Program Goes Virtual at Big Walnut High School

December 22, 2020
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Sages and Seekers Intergenerational Program Goes Virtual at Big Walnut High School   Connections Volunteer Center delivered its first-ever virtual edition of Sages and Seekers at Big Walnut High School (BWHS) this fall. Due to COVID, the coordinators quickly realized the need to pivot and find an innovative way to deliver the hi
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HelpLine Recognizes 2020 Guardians for Good During Virtual Celebration

December 21, 2020
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HelpLine Recognizes 2020 Guardians for Good During Virtual Celebration HelpLine hosted it’s 2nd Annual Guardians for Good event on Giving Tuesday, Dec. 1 and honored seven individuals and organizations making extraordinary strides to advance good. Moving to a virtual platform, emcees Bob Kendrick and Stacia Naquin, ABC News 6 co-anchors kept
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HelpLine Board Spotlight: Captain Adam Moore

May 13, 2020
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                          How did you first learn about HelpLine? I was hired by the City of Delaware Police Department (DPD) as a police officer 17 years ago and became aware of HelpLine then. We (DPD) routinely referred a variety of individuals in need to HelpLine and we also worked
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Our Team is Working Hard

March 25, 2020
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      Our team is working hard Rest assured that our team at HelpLine is continuing to work hard to provide you with compassionate and consistent support. The recent Stay at Home Order issued by Ohio Department of Health exempts essential services. As a result, we will to continue to ensure we are there for you 24/7 to reassure, prob
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HelpLine Commitment to our Community During COVID-19 (Coronavirus)

March 16, 2020
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            Dear HelpLine Partners,   In response to the rapidly evolving COVID-19 (coronavirus) situation, HelpLine is making operational adjustments to ensure the health and safety of those we serve as well as our staff and volunteers.   First, let us assure you that the 24/7 telephone and text lines provid
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Volunteers Help Make Delaware County a Great Place to Live

November 05, 2019
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Delaware County, OH – Volunteers gathered on Saturday, Oct. 26 to do good throughout local neighborhoods during the 13th annual Make A Difference Delaware County (MDDC) – the county’s single largest day of volunteering. Volunteers of all ages and abilities started the day at this year’s kickoff sites at Camp Lazarus in Delaware, OH and Jessic
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