HelpLine of Delaware and Morrow Counties, Inc. 24/7 hotline provides immediate, skilled, and nonjudgmental help in restoring well-being for those experiencing a life crisis. HelpLine specialist are trained in the ‘art of listening’ and have over 4,000 community resources at their fingertips to help callers. Specialists offer emotional support and problem solving around issues such as: sexual assault, financial stress, domestic violence, child and elder abuse or neglect, depression, suicide, grief and loss, mental health issues and many MORE.
“HelpLine has always been there for me – I have been using the hotline as a resource for years. I feel like the staff at Helpline care and want to listen to what I have to say! Sometimes the most important thing any one person can do is to be a sounding board, a good listener that you can bounce ideas off of or turn to for resources and ideas.
It’s good to have a resource like HelpLine to turn to when you need to get things off your chest that family or friends won’t know how to deal with. Not only has HelpLine actually listened to me but they have also guided me to consider practical solutions that I have found very helpful for me in a number of life problems.
One thing I have struggled with over the years was to stay employed, I would call in and say “I’m really struggling to go into work because it is stressful, frustrating and demanding.” Talking with HelpLine staff gave me the encouragement to keep going back. It has also been helpful in care-giving of my children and grandchildren – 3 children and 7 grandchildren. The stress of being a single parent was a huge challenge to deal with. Calling the hotline allowed me to keep things together while I was in a challenging relationship.
HelpLine gave me the support I needed while I pursued mental health counseling, which took a significant amount of time to set-up through my insurance. They have been a source of support through all my individual struggles and challenges. HelpLine’s hotline has remained a constant neutral, good listening resource while I have worked through repeated emotional difficulties. I believe that the people that work and volunteer for the hotline genuinely care about people and I’m grateful for all the ways HelpLine has stood by me through the years. Thank you.” – Susan, a Hotline consumer