At HelpLine we believe change happens when people are connected.

FAQs

How do I use your text program for information and resources?*

  1. Create a new message.
  2. In the to box enter “898211”
  3. In the message box enter “helpline”
  4. Send.

 

What type of information can I get using the 211 text program?

When you dial 2-1-1, your text will be answered by the local information & referral agency, in Delaware and Morrow Counties, that is HelpLine, which will then direct you to the appropriate agency when you need information on:

  • Human service agencies
  • Food and shelter providers
  • Child care resources
  • Special services for seniors
  • Volunteer opportunities
  • County and city information

 

HL Crisis screenshotHow do I use your text program for crisis or support?*

  1. Create a new message.
  2. In the to box enter “898211”
  3. In the message box type “helpline”
  4. Send.

 

What type of information can I get using the Crisis/Support text program?

Our specialist offer non-judgmental emotional support and problem solving around issues such as:

  • sexual assault
  • financial stress
  • domestic violence
  • child and elder abuse or neglect
  • depression
  • suicide
  • grief & loss
  • mental health issues

For any other emergency, please dial 9-1-1.

 

*Standard msg & data rates may apply.Text STOP to opt-out. For end user privacy terms and conditions of texting with 898211, go to: www.preventionpaystext.com/policies. Powered by PreventionPays Text.